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The 7 Biggest Mistakes CEOs Can Make

Seven recurring failures, why each compounds, and the correction for it.

None of these are exotic. They are the ordinary failure modes of the job, and each one gets more expensive in a downturn — which is exactly when leaders have least appetite for looking at them.

Each mistake below is paired with the correction and, where there is one, a specific exercise.

1

Accepting the status quo

Some chief executives quietly stop taking ownership of their own development. The path is more comfortable without criticism or self-examination, feedback goes unused, and the blind spots stay invisible.

The correction: treat leadership development as a standing priority, not something you get to when the quarter calms down. Feedback is raw material.

Run a 360-degree assessment

From Greg Giesen, speaker and author

  1. Make it personal. Ask colleagues and direct reports in person or by phone. Say why you’re doing it, that you want candor, and what happens afterward.
  2. Thank people once responses are in.
  3. Set three or four measurable goals and ask the same respondents to weigh in, so they have a stake in your progress.
  4. Book the next one for 6–12 months out with the same group.
2

Never stepping away from the business

Leaders who never stop working lose perspective before they lose productivity, and eventually burn out people around them as well as themselves. Reading, reflection and rest get squeezed out first.

The correction: give yourself explicit permission to step back. Working on the business requires being out of it.

Make space for reflective thinking

From Gair Maxwell, Vistage speaker

  1. Get out of the workspace. A walk, exercise, an online class, sunlight — whatever resets you.
  2. Pick up a book. Few things move big-picture thinking faster.
  3. Learn something unrelated. Painting, an instrument, cooking. It lowers stress and clears room to think.
3

Relying solely on their own perspective

Two versions of this: operating in isolation, or assuming your experience is sufficient to decide alone. Both run straight into confirmation bias, and both forfeit the value of genuinely different thinking.

The correction: get curious about people with different backgrounds, geographies and expertise — and look specifically for views that challenge yours rather than ones that confirm them. Institutional knowledge is valuable and it also clouds the picture.

4

Letting ego get in the way

High-ego leaders get defensive under criticism, interrupt when addressed, and avoid asking questions or owning failures. It makes them hard to work for and, separately, less effective.

The correction: confidence without ego. Curious, direct about what you know and don’t, and willing to be wrong in public.

A checklist for checking your ego

From John Dame, Vistage Chair

  1. Know what you don’t know. Rely on experts. Know when to defer and when to delegate.
  2. Don’t believe your own publicity. We all spin our wins, then forget the reality was messier.
  3. Promote a spirit of service. Employees work out quickly who is invested in their success. So do customers.
  4. Listen to the strange ideas. The valuable ones usually arrive from left field.
5

Making erratic decisions

Time pressure and stress push leaders to optimize for the speed of the decision rather than the decision. Fast returns get chased, rigor gets skipped, and the bill arrives later.

The correction: a conscious, repeatable process. There is no one right method; what matters is approaching every decision the same way, with a framework for weighing urgency against importance.

The business plan review

From Alan Mulally, former CEO of Ford and Boeing, to the Vistage community

  1. Weekly meeting, with an update from every member of the senior leadership team.
  2. Color-code the issues: green is on plan, yellow is off plan and being handled, red is off plan and not yet addressed.
  3. Work the room on how to move reds to yellows and yellows to green — on facts and data, so personality and politics stay out of it.
6

Not finding a good guide

Leaders need mentors to advise, coaches to challenge, experts to inform, and peers to think alongside. Plenty of busy executives skip all four and go it alone, which makes staying accountable and deciding well harder than it needs to be.

The correction: whatever you’re facing, someone has faced it. Find someone with the relevant experience — before a crisis, not during one.

What a good coach actually provides

  1. A sounding board with a perspective you can only get from years in the role.
  2. Emotional intelligence earned through experience, applied to your trickiest interpersonal situations.
  3. A confidential space to say the thing out loud and get out of your own head.
  4. Real-world experience that works as a map of the routes that have worked before.
  5. Actual investment in you. The good ones ask a lot of questions and spend hours thinking about your situation between sessions.
7

Focusing entirely on their own growth

Developing yourself and not your people costs you retention first, then capability, then the senior bench you need — and leaves you lonelier at the top than you have to be.

The correction: invest in development at every level, aimed at people thinking critically through problems and growing into trusted decision-makers. It is also what frees you for strategy.

A three-step exercise for developing leaders

  1. List your goals and the leaders accountable for each.
  2. Name the skills and competencies those initiatives require — and ask honestly whether those leaders have them.
  3. Build an action plan against the gaps.